A trusted representative from St. Francis Home Care would be more than happy to call and visit your home to discuss your loved one’s needs and figure out the best ways to be of assistance. We offer a unique and personalized approach to care which initially begins with a comprehensive assessment of our client’s needs in order to effectively develop and implement a care plan specifically structured around those particular needs. The entire process will be at done at home, offering comfort and convenience for the client as well as his or her entire family.

Our trustworthy representatives are committed to respecting yours and your loved one’s privacy, keeping personal information confidential at all times. We will neither share nor sell your information to anyone.

Service Intake Process Step
Step 1. In-Home Assessment
Upon the initial phone call, St. Francis’ schedulers will make an appointment at the potential client’s home with our Case Manager to assess the case.

Step 2. Assessment
The client’s health and ADLs (Activities of Daily Living) are reviewed to determine the appropriate care plan. If the client’s needs require a nursing home, we will make the appropriate referral. In most instances, we proceed to a care plan for future service.

Step 3. Plan of Care and Signing the Agreement
A written care plan is developed that outlines specific services appropriate for the new client, complete with specific instructions. The plan is reviewed with legal guardians or other responsible family members and service agreements are signed for immediate or future service.

Step 4. Caregiver Selection and Orientation
St. Francis’ case managers will match a caregiver to a client based on skills needed for care, personality and availability. Caregivers are oriented to the client with detailed explanations of special needs and requirements.

Step 5. Monitoring and Review
Case managers call caregivers and clients to monitor care, client condition and provide additional assistance. Regular visits are made to client’s homes to also review the care plan and assess the client and caregiver relationship. Caregivers perform daily documentation of client’s care and special needs and relay special circumstances to the St. Francis’ case managers for discussion with families and guardians.

For questions and inquiries, don’t hesitate to call us at 909-989-4665. You may also send a message to OfficeManager@stfrancishha.com and intake@stfrancishha.com.

Please use the form below to schedule a free in-home assessment for your loved ones.